By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

General Terms

• Sales Policy: Due to the customized nature of our products, all sales are final.
• Payment Terms: For pickup orders, a 50% deposit is required upon invoicing, with the remaining balance due before order release. For shipped orders, payment in full is required upon invoicing.

Product Responsibility

• Customer-Supplied Garments: We are not liable for the quality of printing on garments supplied by the customer, including any damage to the garments during the printing process.
• Out of Stock Items: While we strive to monitor inventory, we cannot guarantee the availability of items post-order placement. We will suggest alternatives for approval if items are out of stock.

Fees and Surcharges

• Sorting Fee: Unsorted orders may incur a sorting fee of $50.00.
• Un-bagging Fee: A fee of $0.25 per garment will apply for un-bagging individually bagged apparel.

Printing and Quality Control

• Print Placement: Due to manual loading processes, a 1-inch margin of error in print placement is allowed. Prints within this margin will not be considered misprints.
• Manufacturer Defects: We are not responsible for defects such as color inconsistencies, stitching errors, or other manufacturing issues. Though we inspect each garment, some defects may not be detected.

Cancellations and Changes

• Cancellations: After an order is placed, cancellations are subject to a 20% restocking fee plus any additional costs already incurred. No cancellations are allowed once production has begun.
• Changes: Modifications to orders after approval may incur additional costs.

Liability and Claims

• Claims Deadline: Issues must be reported within 72 hours of receipt. Claims reported after this period will not be the responsibility of Paranoid Print Co.
• Limitation of Liability: Our liability for losses or damages is limited to the order value. We are not liable for indirect losses such as lost income or business due to defective garments.

Product and Service Descriptions

• Color and Product Consistency: We cannot guarantee exact matches in shade, size, or texture of goods as these can vary between production lots. Efforts will be made to closely match all colors, including Pantone shades, where possible.

Intellectual Property

• Artwork Rights: Customers are responsible for ensuring they have the right to use any artwork, marks, or designs used in their orders. Paranoid Print Co. will not be liable for any infringement or legal claims that may arise from the use of such materials.

Shipping and Handling

• Shipping Liability: Title to goods passes to the customer upon delivery to the carrier. We are not responsible for shipping delays or damage but will assist in tracking and resolving shipping issues.

Force Majeure

• Delays: Paranoid Print Co. is not liable for delays or failure to deliver products arising from circumstances beyond our control.

Acknowledgment

By placing an order with Paranoid Print Co., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.