Frequently Asked Questions

Minimum Order Quantities

PARANOID PRINT COMPANY IS A BULK ORDER SHOP. Our Minimum Order Quantity for custom garments is 25 pieces per design.

Print Size/Printing Area

For garment screen printing we currently offer a standard maximum image size of 12.5″ wide and 16.5″ tall.  15" x 19" for DTG printing. If you need to print larger please let us know the details and we can try to accommodate if possible.  Additional charges may apply.

Turnaround Times

Our standard estimated turnaround time is 10-14 business days. This is an estimate only and not a guarantee. We do have rush service available under certain conditions and at an additional cost. Please contact us for further information.

Art/Design/Illustration Services

Paranoid Print Co. is an artist-run shop so if you need art created for your project, we can definitely help. If you already have art, please take a moment to double check the Art Requirements page.

Proofing

We go the extra mile in making sure that we don’t start printing until we are sure that we are all on the same page. Once we receive your art and product description as well as a 50% deposit on the project, we start making a digital mock-up (or proof) of your design. Once you have approved the design or made any notes for us to change, we are ready to start printing.

Product Availability

Sometimes blank goods and specialty products/materials can become out-of-stock during the quote process. This is most likely to happen during peak seasons. We will make every reasonable attempt to let you know if a product is no longer available and offer a comparable substitution, although additional charges may apply.

Ink Choices

We offer plastisol, discharge, puff, & metallic inks for garments.  We also offer bulk DTG printing.

Quote Process

Our goal is to make the ordering process as easy as possible. Please fill out a quote request form. Please be as detailed as possible with your quantities, number of colours used in your designs, as well as all other fields on the quote form as these affect pricing. We will review your information and get back to you usually within 24 hours or the next business day. If you have a rush order, or your quote has special details not listed on our form, feel free to call us. After pricing is approved and a deposit is paid, the next step is having our Art Dept. make your proofs. Once you approve the mock-ups (or proofs), your order moves into the queue for printing.

Customer Provided Garments

We are happy to provide printing services on customer supplied goods pending our approval.  Please check with us before purchasing items. It should be noted that you may be required to provide additional items to ensure we meet your total quantity needed. Pricing and further information is available upon request.